Terms of Service & Privacy Policy: ABC Laser Engraving

Effective Date: January 2026

1. CUSTOMER ARTWORK & COPYRIGHT INDEMNITY (YOUR SHIELD)

  • Warranty of Ownership: You represent and warrant that you own or have the legal right to use all logos, designs, and text submitted for engraving.
  • Infringement Liability: ABC Laser Engraving is a service provider only. We do not monitor or verify the copyright status of customer-submitted files. You agree to indemnify, defend, and hold us harmless from any claims, lawsuits, or legal fees resulting from your use of trademarked or copyrighted material.
  • Right of Refusal: We reserve the right to refuse any order containing content we deem illegal, hateful, or infringing on intellectual property.

2. PRODUCTION, SHOWCASE & MARKETING

  • Default Consent: To promote our craftsmanship, we may photograph or video finished products for our Online Showcase and Social Media.
  • The Opt-Out: You have the right to keep your project confidential. If you do not want your product shared, you must unselect the marketing consent box at checkout or notify us in writing before production begins.
  • Media Metadata: If you upload images to our site (for quotes or reviews), you are responsible for removing any embedded location data (EXIF GPS). We are not liable for data extracted by third parties from your uploads.

3. E-COMMERCE & WEBSITE PRIVACY

  • Data Collection: We collect names, emails, and shipping addresses to fulfill orders. We do not sell your data to third parties.
  • Cookie Disclosure: This site uses essential cookies to manage your Shopping Cart, Account Login, and Product Comparison tools. Continued use of this site constitutes consent.
  • Third-Party Embeds: Our site may include embedded content (YouTube, Google Maps). These third parties may track your interaction as if you visited their site directly.
  • Payment Security: We are a PCI-compliant environment. No credit card information is stored on our servers; all payments are handled by encrypted third-party processors.

4. SALES, SHIPPING & REFUND TERMS

  • No Refunds on Custom Work: Due to the permanent nature of laser engraving, all sales of personalized or custom-commissioned items are final and non-refundable.
  • Accuracy: We are not responsible for typos or design errors present in the files provided by the customer.
  • Shipping Liability: Once an order is handed to the carrier (USPS/UPS/FedEx), ABC Laser Engraving is not liable for delivery delays, weather-related issues, or theft (porch piracy). We will assist in carrier claims but do not guarantee their outcome.

5. OPERATIONAL LIMITATIONS (FORCE MAJEURE)

  • Equipment & Delays: We are not liable for delays caused by equipment failure, power outages, material shortages, or “Acts of God.” In such events, we will notify you of the updated production timeline.

6. LEGAL JURISDICTION

  • These terms are governed by the laws of the State of Colorado. Any legal disputes shall be handled in the courts of the county where ABC Laser Engraving is headquartered.

How to make this active on your site:

To ensure this is legally binding, you must have that “Opt-Out” for marketing at the checkout.

Would you like me to provide the specific PHP snippet to add that “Keep my project confidential” checkbox to your WooCommerce checkout page?